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Guest Experience Lead & House Flow Supervisor

Craven Cottage CC | franschhoek, South-Africa | Posted June 16, 2026

Position Overview

A luxury hospitality establishment in Franschhoek seeks an experienced Duty Manager to enhance guest experiences and oversee hotel operations. Responsibilities include managing check-ins and check-outs, coordinating with teams for seamless guest arrival, and ensuring inventory for daily needs. Ideal candidates should possess a tertiary qualification in Hospitality, experience in a 5-star hotel, and strong teamwork skills. The position requires flexibility to work shifts, including nights, and preference for candidates from the Franschhoek area.
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