Role
Cloud Operations
Job Level/ Designation
M3
Function / Department
Central Operations Group-Active Operations
Location
Mumbai
Job Purpose
- To ensure 100% availability of the deployed cloud infrastructure.
- Streamline cloud operational processes to ensure healthy and robust network.
- Achieve set benchmarks for cloud KPI’s
- Facilitate technology discussions, prioritization and governance to ensure timely execution
- Close Coordination with SNOC, Cluster and Code to address all issues related to cloud and get them resolved within TAT.
- Track release cycles of all software updates, firmware updates, security patches and ensure the cloud infrastructure are updated with latest software releases to maintain vendor support
- Alignment with SNOC/CODE/OEM for implementation of new feature, parameter changes to maintain uptime and improve CXX score.
- Work towards automation for various routine activities to reduce manual interventions and i...