Location: London

Reports to: Head of Digital & Retail Business Solution

Contract: date TBC

At Chanel, our values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work.

As part of the Future of Finance initiative, Chanel is deploying several transformation programs. The implementation of Microsoft Dynamics 365 across all our regions will harmonize multiple regional ERPs, while respecting our Divisional operating models and métier specificities, to create a standardized, single global core ERP model.

The Business Process Analyst for Order-to-Cash (O2C) is a key contributor for defining, implementing, and managing O2C processes across global operations, leveraging deep technical expertise in Microsoft D365 to optimize workflow efficiency, enhance data integrity, and drive continuous improvement. This role requires leadership capabilities to align O2C practices with business o...