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Global Director, Client Care Strategy & Planning

Visa | bogotá, Colombia | Posted June 08, 2026

Position Overview

Visa seeks a Director of Strategy and Planning for Client Care in Bogotá, Colombia. This role focuses on transforming Client Care through data-driven strategies, supporting scalability, and improving client experience. The ideal candidate should have 8-12 years of experience in strategy, consulting, or transformation roles, with strong analytical skills, an advanced degree preferred, and the ability to communicate effectively with senior leadership. This is a hybrid role, with expected in-office days to be confirmed by the hiring manager.
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