Become a key player at Getronics as a Deskside Support Engineer in London. Engage in on-site technology support, aiding internal clients with desktop operations and IT solutions.
This part-time position offers a solid entry into IT services, with 15 hours a week and potential for full-time opportunities in 2027. You will be supporting desktop operating systems and technology, ensuring seamless operations for internal customers. Develop your skills through robust training, including access to over 80,000 courses via NorthStar.
Key Responsibilities:
• Provide proficient support for desktop and hardware issues
• Own and resolve incidents while communicating clearly
• Manage escalations and collaborate with service teams
• Assist with Smart hands support as needed
• Monitor and prioritize workload effectively
Requirements:
• Extensive desktop support experience, especially with Windows
• Familiarity with IT Service Management tools
• ITIL knowledge in Servi...