German-Speaking Customer Support Representative | Porto, Portugal

We are currently supporting a global customer experience provider in their search for German-speaking Customer Support Representatives to join their team in Porto.

This opportunity is perfect for candidates who would like to work in an international environment and enjoy life in one of the most beautiful cities in Southern Europe.

Responsibilities

• Assist German-speaking customers with inquiries and support requests
• Deliver service through phone, email, and chat channels
• Troubleshoot and resolve customer issues
• Ensure accurate documentation of customer interactions
• Provide a positive and professional customer experience

Requirements

• German – C2 level
• English – B2 level
• EU passport or Portuguese work authorization
• Excellent communication ...