Position Overview
Job Title: German Bilingual Customer Service Representative
Work Setup: On-site
Work Schedule: European time zone schedule
Work Location: Quezon City (with relocation support)
Salary: 80,000 - 100,000 (10-20% Night Shift Differential, Calamity Leave, Life Insurance & HMO)
About the Role
We are hiring a German Bilingual Customer Service and Technical Representative (CS Tech Rep) to join our on-site team in Quezon City. This role is open to German nationals currently based in the Philippines, and the company will fully shoulder the work visa. Non-native German speakers are also very welcome to apply.
No BPO experience is required — comprehensive training will be provided. This position involves handling customer inquiries, resolving issues, and providing both customer care and basic technical support. You will be expected to maintain a professional, empathetic approach and deliver outstanding service to help build customer...