General Manager Responsibilities

• Enhance the onboard experience ensuring every aspect of the Company brand is executed with superior precision.
• Oversee the management of senior‑level staff, directing and analyzing delivery of the Company product.
• Ensure department heads provide continuous coaching, training and support.
• Solicit and interpret feedback from staff and guests to further elevate product merits.
• Communicate recommendations to Vessel Operations.
• Protect and maintain the ship as a company asset with structural integrity.
• Foster a pleasant work environment to generate maximum crew well‑being.
• Demonstrate and create team spirit, daily involvement in crew welfare to build camaraderie.
• Lead Your World Service Initiatives and facilitate staff development.

Guest Experience

• Demonstrate genuine concern for guests’ wellbeing at all times.
• Pro‑active approach ...