Key Responsibilities

Manage and supervise all departments including operations, sales, finance, compliance, and customer service.

Ensure smooth execution of customs brokerage, logistics, and freight forwarding services.

Implement and monitor ISO standards to maintain operational excellence and regulatory compliance.

Drive business growth by identifying opportunities and strengthening client relationships.

Oversee budgeting, financial planning, and resource allocation.

Lead and mentor staff, fostering a culture of accountability, teamwork, and continuous improvement.

Represent the company in industry events, networking activities, and client meetings.

Provide regular performance reports and strategic recommendations to senior management.

1. Strategic Leadership

Define and execute the overall operations strategy aligned with company growth targets

Design scalable operational structures (teams, workflows, systems...