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As the General Manager, you will lead the overall operation of the hotel with a focus on maximizing performance, profitability, and return on investment. Your responsibilities include cultivating a high-performing work environment, delivering exceptional guest experiences, and maintaining compliance with brand, operational, and service standards.
In addition to operational leadership, you will be expected to fully understand and adhere to the Hotel Management Agreement (HMA) applicable to your property, ensuring all decisions and activities align with the obligations, limitations, and objectives agreed between the owner and operator.
Key Job Responsibilities: