**Description**:
**The role**:
- Relatioship Management:
- Ensure all GBM services and programs comply with local and international regulations.
- Promote GBM client satisfaction through exceptional service and customized solutions.
- Client Retention:
- Implement retention strategies to ensure GBM clients remain satisfied and loyal.
- Conduct regular account reviews to identify improvement opportunities and proactively address any issues affecting client satisfaction.
- Develop and lead loyalty programs and engagement initiatives to reinforce retention.
- Portfolio Expansion to Other Countries:
- Identify opportunities to expand current services into other countries in LATAM
- Coordinate with GBM teams to ensure offered solutions are tailored to local needs and comply with global regulations.
- Conduct market research and competitive analysis to understand EH&B dynamics in different countries.
- Monitoring and Reporting:
- Track the performanc...