As a Gate Agent with ProLog, Inc., you will play a vital role in providing Air Mobility Command (AMC) Gateway Passenger Services. Supporting the Defense Transportation System (DTS) at Baltimore-Washington International Thurgood Marshall (BWI) Airport, you will ensure a seamless, safe, and welcoming travel experience for military personnel and their families.
Key Duties and Responsibilities:



+ Passenger Processing & Boarding: Efficiently process passengers using automated and manual systems. Review military travel orders to determine eligibility, operate terminal security equipment, and manage Space Available/Space Required passenger lists.

+ Baggage & Payment Services: Process, weigh, and correctly tag passenger baggage to ensure compliance with travel limitations. Handle lost and found procedures and collect fees for excess baggage and travel incidentals per AMCI 24-101 Volume 14.

+ Specialized Passenger Care: Deliver dedicated a...