Responsibilities

• Oversee the day-to-day operations of ICT infrastructure components which comprise servers, hosting, network infrastructure, end-user computing and data centre operations
• Manage the appointed Agency Facilities Management contractors and EUCD contractors;
• Implement projects within their emplaced practice to ensure service delivery and support to meet the intended availability, continuity and capacity requirements;
• Ensure compliance to IM8 policies and ICT policies and Standard Operating Procedures (SOPs);
• Manage Infrastructure projects;
• Overall responsible for hardware, software and subscription maintenance contracts for infrastructure and data centre operations;
• Manage the procurement and leasing of end-user computing requirements;
• Plan and work with the appointed Agency Facilities Management contractors and awarded ICT contractors to implement and deploy infrastructure projects ...