We are looking for a highly motivated Functional Application Support Analyst to join our Application Support team. This role is responsible for ensuring the stability, performance, and continuous improvement of a critical production application used by Back Office teams and Development teams across the EMEA region.

The successful candidate will provide both functional and technical support, acting as a key liaison between business users and IT teams. The role requires strong analytical and problem-solving skills, attention to detail, and a solid understanding of Financial Markets, combined with technical knowledge of SQL and Unix environments.

Key Responsibilities

Incident & Production Support

• Investigate, troubleshoot, and resolve technical and functional incidents related to the application and its ecosystem.
• Ensure timely incident resolution and effective communica...