What you will do

• Gather information from and collaborate with different types of stakeholders (finance, procurement, warehouse, IT)
• Understand strategic business needs and plans for growth
• Gather and document detailed business requirements and transform them into user stories, including acceptance criteria
• Create, document, and maintain solution designs
• Execute standard and advanced configuration of the system, giving demos/prototypes to business users
• Prepare functional gap design documents
• Test new configurations and customizations — ensuring the provided functionality is in line with existing flows and satisfies stakeholders' needs and requirements
• Organize key user validation process, support for end-to-end user acceptance testing
• Users' consultancy and support; handle tickets as a second-level support engineer
• Follow the Change and Release management process
• Pr...