Fully remote Customer Support position - Spain

About the job Fully remote Customer Support position - Spain

Are you a German speaker looking for FULLY REMOTE position from anywhere in Spain, including the islands?

Join our team in a Customer Service position, where you'll professionally address customer inquiries. Enjoy the benefits of Spain rich culture, beautiful landscapes, and vibrant lifestyle. Apply now to be a part of our dynamic team!

Responsibilities

• Responding promptly to customer inquiries via email or live chat, ensuring clear and professional communication.
• Handling and resolving customer complaints with empathy and efficiency, aiming for first-contact resolution.
• Providing product and service information to customers, assisting them in making informed purchasing decisions.
• Processing orders, forms, applications, and requests accurately and promptly.
• Upselling and cr...