Join Atlas-Apex Roofing Inc. as a Service Manager, overseeing all aspects of the Service Department. Support account managers and ensure exceptional customer service through effective operations.
This full-time position requires strong organizational skills and proficiency in creating detailed service reports, work orders, and cost breakdowns. You will address customer inquiries, ensure compliance with quality standards, and facilitate problem resolution among team members and clients alike.
Key Responsibilities:
• Oversee and schedule Service Department operations
• Handle service-related customer inquiries with skill
• Create accurate service reports and maintain quality standards
• Prepare documentation such as quotes and invoices
• Monitor job progress and manage project budgets
Requirements:
• Minimum high school diploma; college degree preferred
• Experience in roofing or construction sectors
• Strong customer service orientation and communication...