Launch your career with iA Financial Group as a full-time Sales Service Agent in Montreal. In this 18-month temporary role, your main focus will be on new application processing and sales support.
As a Sales Service Agent, you're critical to ensuring that all transactions comply with established business rules and regulations. Your experience in customer service will help you manage inquiries effectively while working closely with the sales force to resolve issues. This role requires adaptability and strong communication skills in English and French to thrive in a dynamic environment.
Key Responsibilities:
• Ensure adherence of applications to business rules
• Collaborate with sales on incomplete applications
• Provide customer support via phone and email
• Carry out relevant administrative tasks efficiently
• Escalate complex cases for further handling
Requirements:
• 3 to 5 years of relevant experience in sales or customer service
• Bilingual proficiency...