Position Overview
Become a Patient Services Specialist at FYidoctors in Smithers, where you can impact patient care. This full-time role offers the chance to work in a collaborative, rewarding atmosphere.
At FYidoctors, you will be central to our operations, greeting and helping patients at our clinic. The role requires managing patient flow, from check-ins to check-outs, along with pre-testing to enhance eye care services. You will coordinate appointments, prepare prescriptions, and address billing inquiries, ensuring a seamless experience. Engage actively with customers while assisting with eyewear management and repairs.
Key Responsibilities:
• Greet patients and oversee their check-in/check-out
• Conduct pre-testing for eye care procedures
• Manage appointment scheduling and billing matters
• Assist patients with eyewear pickups and repairs
• Provide exceptional service for a positive patient experience
Requirements:
• Retail...