About GuideIT  GuideIT is a US-based technology services company headquartered in Plano, Texas, focused on providing value to its customers by aligning technology with business outcomes, maximizing value through cost management and allowing rapid, proactive response to change.

We are looking for a full-time IT Service Desk Associate to join our team!

Candidates must be results-oriented, highly adaptable and thrive in a team environment centered on mutual trust and respect. Only local candidates will be considered for this on-site role.

About the role  The IT Service Desk Associate works well independently or in a group setting providing all facets of computer service desk support such as troubleshooting, installations and maintenance.

This individual possesses in-depth knowledge and understanding of numerous software packages and operating systems.

They are skilled in providing Customer Service and End-User Serv...