**Key Responsibilities**

+ Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
+ Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
+ Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
+ Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
+ Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities (CSA Front End Team)
+ Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
+ Provides proper monetary change to CSA Front End associates for register activi...