Main Purpose Support in the investigation & recommendation of new fulfilment strategic initiatives that will improve market position & grow the online business Continuous improvement/reengineering of new & existing fulfilment processes Assists in driving the strategy execution through designing new business models, streamlining and reengineering existing business processes and providing change management Key Outcomes Assess value, develop business cases, and prioritise work to ensure maximum value aligned with overall fulfilment strategy Market research and analysis to refine the online roadmap Assist in defining, measuring and monitoring solution (KPI) performance and use as input into future roadmap definition Assist in the planning and prioritizing new & existing systems, processes & capabilities Provide backlog management and iteration planning Deliver business value by working closely with Business Development Manager to create and maintain a product backlog according to business ...