Position: Veterinary Receptionist (Part‑time, maternity cover). Location: Medway City Veterinary Centre. Contract: FTC – 1 year. Shift Pattern: Wednesday & Friday, 9.5 hours each day (8am–7:30pm).

About the Role

• Manage Communication: Handle incoming calls and schedule appointments efficiently.
• Inquiries Resolution: Respond to queries via phone, email, and in‑person interactions with professionalism.
• Client Reception: Greet and register new clients, ensuring a warm welcome.
• Insurance Management: Process and manage insurance forms adeptly.
• Medication Distribution: Dispense medications as required.
• Financial Transactions: Process payments accurately and efficiently.
• Emotional Support: Provide empathy and understanding to clients during distressing times, while maintaining professionalism.
• System Utilisation: Organise patients u...