Description

Dining Room Hospitality Responsibilities

Objective: To Provide An Excellent Experience in Our Dining Room

Hospitality

• Greet every guest that walks in the door and bid a fond farewell on departure.
• Table touch-ins as required on Pathway.
• Assist guests on ordering, establishing accounts on Chick-fil-A Mobile app.
• Assist guests on correcting problems with their ordering/delivery experience. Route to appropriate leader.
• Assist guests on questions related to outside Chick-fil-A. Directions, attractions, police assistance, etc.
• Provide small chat if and when needed.
• Check on guest sitting on patio

Cleaning

• Wipe tables as soon as guests depart.
• Maintain clean floors. Continuous sweeping, moping when needed.
• Address spills and other wet floor conditions by placing wet floor signs and marshaling al...