Adur & Worthing Councils are seeking a Customer Service Adviser (First Line) to provide essential support within their Contact Centre in Worthing. The role involves assisting customers with over 16 different council services, requiring excellent communication skills and a commitment to quality service.

Candidates should be adaptable, resilient, and capable of managing challenging interactions while helping to improve services based on feedback. Flexible working options and benefits such as generous leave and training opportunities are included.