Lead customer service excellence at Shoppers Drug Mart as a Front Store Manager. With a focus on health and beauty, drive store performance while enhancing customer satisfaction.
As the Front Store Manager, you will oversee operations to ensure top-tier customer service throughout the store, specifically in the cosmetics section. With five years of retail management experience, you will collaborate with the management team, optimize store standards, and foster a positive workplace culture. Your role combines operational efficiency, human resource management, and strong financial acumen to meet and exceed store objectives.
Key Responsibilities:
• Optimize customer experience by maintaining high store standards
• Manage staffing and labour scheduling effectively
• Conduct staff performance reviews and ongoing coaching
• Analyze financial reports for business improvement
• Develop strategies to enhance operational efficiency
Requirements:
• Minimum 5 years of re...