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Front Office Supervisor (Saudi nationality only)

RAFFLES | Jeddah, Saudi Arabia | Posted June 11, 2026

Position Overview

Job Description

We are seeking a highly motivated and experienced Front Office Supervisor to join our team in Jeddah, Saudi Arabia. As a Front Office Supervisor, you will play a crucial role in ensuring exceptional guest experiences and maintaining the highest standards of customer service in our hotel.

  • Oversee and coordinate all front office operations, including reception, concierge, and guest services
  • Supervise, train, and mentor front office staff to maintain high-quality service standards
  • Manage guest check-ins, check-outs, and inquiries efficiently and professionally
  • Handle guest complaints and resolve issues promptly and effectively
  • Ensure accurate and timely completion of all front office administrative tasks
  • Collaborate with other departments to provide seamless guest experiences
  • Monitor and maintain front office inventory and supplies
  • Implement and uphold hotel policies and procedures
  • Assis...

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