Hyatt Regency London Stratford and Hyatt House London Stratford are located in the vibrant Stratford area of East London within Westfield Stratford City, one of Europe’s largest urban shopping and entertainment destinations.

Duties and Responsibilities

• Oversee the preparation, completion, and accuracy of all Night Audit processes and reports.
• Ensure the smooth operation of all Front Office functions throughout the overnight shift.
• Manage the check-in and check-out process for all hotel guests, ensuring efficiency and exceptional service.
• Provide attentive, guest-focused support throughout the night, ensuring all needs are met promptly and professionally.
• Train, guide, and support the Night Receptionist team to uphold service excellence and operational standards.
• Supervise and train Hosts, assist the Night Manager, and contribute to the smooth and efficient running of the hotel.
• Provide cover for t...