Guest Check-In and Check-Out

• Greet guests warmly upon arrival and assist them with the check-in process, ensuring all required information is obtained.
• Provide guests with information about hotel amenities, policies, and services.
• Ensure guest requests (e.g., room preferences, extra towels, etc.) are noted and met.

Reservations Management

• Take and confirm reservations via phone, email, or in-person.
• Update and maintain the reservation system to reflect current reservations.