Take charge as a Customer Service Manager at Walmart Canada, focused on enhancing the customer experience and leading the front-end team in Rouyn-Noranda.
As a Customer Service Manager, you will be instrumental in maintaining high service standards and operational compliance at Walmart Canada. This role encompasses supervising front-end associates, resolving customer concerns, and ensuring that safety protocols are strictly followed. You will provide essential training and support, guiding your team to deliver outstanding service.
Key Responsibilities:
• Ensure compliance with safe work and emergency procedures
• Address customer and associate concerns with solutions
• Monitor staffing levels and coordinate breaks effectively
• Provide training on systems and operational procedures
• Oversee purchase transactions and resolve errors
Requirements:
• Must be at least 16 years old
• Retail management experience is preferred
• Excellent leadership and interp...