We are seeking a professional, experienced, and customer-focused Front Desk Attendant to join our hospitality team. This role is best suited to candidates with previous experience in a 4-star or 5-star hotel, luxury lodge, boutique hotel, or premium hospitality environment. The successful candidate will be responsible for delivering exceptional guest service, managing front office operations efficiently, and ensuring a seamless guest experience from arrival to departure.

Job Description

Key Responsibilities

Guest Services & Reception

• Welcome guests in a professional and friendly manner.


• Manage guest check-ins and check-outs accurately and efficiently.


• Handle reservations, room allocations, and guest requests.


• Provide information about hotel facilities, services, and local attractions.


• Resolve guest queries, complaints, and special requests professionally.


• Maintain high s...