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Front Desk Agent (Receptionist) - Hyatt Hotels

Hyatt Hotels UAE | dubai, United-Arab-Emirates | Posted June 20, 2026

Position Overview

Job Requirements

  • Minimum of 1 to 2 years of verifiable frontline experience within a 4-star or 5-star hospitality environment, specifically handling high-volume guest check-ins and check-outs.
  • Mandatory proficiency in hotel Property Management Systems (PMS), with strong preference given to candidates highly experienced in operating Opera or Opera Cloud.
  • Exceptional bilingual communication skills; absolute fluency in English is required, while proficiency in Russian, Mandarin, German, or Arabic provides a significant hiring advantage.

Responsibilities

  • Execute rapid and accurate guest check-in procedures, actively promoting premium room upgrades and cross-selling hotel F&B outlets to meet individual monthly revenue targets.
  • Manage the front desk cash float with absolute precision, processing complex foreign currency exchanges and executing credit card pre-authorizations without generating accounting discr...

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