Mercier Consultancy is excited to offer French Speaking Customer Support positions with paid relocation to Sofia. If you are fluent in French and seeking a rewarding customer service career abroad, this opportunity is perfect for you. Join our dynamic team and enjoy the benefits of working in a vibrant city while delivering exceptional support to our French-speaking customers.
Key Responsibilities
- Provide high-quality customer support in French across phone, email, and chat channels.
- Assist customers with inquiries regarding products, services, and orders, ensuring clarity and accuracy.
- Resolve complaints efficiently to maintain a positive customer experience.
- Document all customer interactions and follow up as necessary.
- Collaborate with internal teams to improve processes and customer satisfaction.
- Stay updated on product information and company policies.
Requirements