Customer Service Specialist – French Speaker | Airline Industry

Location: Lisbon, Portugal (On-Site)
Start Date: 09 July 2026
Contract: 6-month renewable
Languages: French (C1+), English (B2)

About the Role

Join one of the world's leading airline companies as a Customer Service Specialist and become the trusted point of contact for passengers worldwide.

You will support customers with travel-related inquiries and help ensure a smooth and positive travel experience by providing professional and empathetic assistance.

Key Responsibilities

• Provide customer support via phone, email, and chat
• Assist with reservations, flight changes, cancellations, and general inquiries
• Resolve customer issues efficiently while maintaining high service quality
• Escalate complex cases when needed and collaborate with internal team...