We are looking for French speakers to join our Lisbon-based client's international team as Customer Support Agents supporting a leading global e-commerce platform in the travel and lifestyle sector. You will be assisting customers with their orders, deliveries, and general inquiries, ensuring a high-quality service experience.

This is a full-time (40 hrs/week) position onsite in Lisbon. 

Initial paid training is provided-no previous experience is required!

Key Responsibilities:

• Provide customer support in French via phone, email, and chat
• Assist customers with orders, payments, deliveries, and returns
• Resolve issues efficiently while ensuring customer satisfaction
• Maintain accurate records of customer interactions
• Work collaboratively with an international support team

Requirements: