Tasks and responsibilities

Team Lead Policy Servicing - Group Life Insurance

For this role, you will provide team leadership within group life policy servicing and underwriting activities, with a strong focus on operational continuity, quality control and process improvement.

Mission Description & Consulting Profile

Description of the Mission

• Mission title: Group Life - Team Lead Policy Servicing
• Mission objective: temporary backfill support within the team

Expected Deliverables

At the start of the assignment, the main priorities include:

• Coordinating the policy servicing and underwriting team
• Establishing a monitoring structure for the TechCom-related scope
• Performing the internal controls that fall under the team lead's responsibility
• Defining and following up an action plan to reduce the “Not In Time” backlog and help s...