Request for Proposal (RFP) WhatsApp AI Booking Assistant (Phase 1)
Issued on: 29 June 2026
Response deadline: 6 July 2026 (7 days)
Project kickoff target: 20 July 2026
Contact:
Project Goal Build a production‑ready WhatsApp AI Booking Assistant that:
- Serves as a single WhatsApp entry point for consumers seeking everyday services.
- Qualifies leads and collects all required booking details through natural conversation.
- Connects to multiple booking aggregator APIs (5‑6 at launch) and routes booking requests intelligently.
- Creates and confirms bookings via aggregator APIs.
- Sends reminders, post‑service follow‑ups, and collects satisfaction feedback.
- Captures source attribution data on every inbound conversation.
- Honors a hard UX rule: the consumer must never be told 'we don't have vendors in our system.'
Scope of Work (Phase 1) In Scop...