🇬🇧 SearchUKJobs.co.uk

Britain's Premier Job Portal

← Back to Jobs

Fraud/Disputes Analyst – KYC (£13/hr)

ProPivotal | Stoke-on-Trent, United Kingdom | Posted June 26, 2026

Position Overview

Fraud/Disputes Analyst – KYC (£13/hr)

This role offers the chance to make a real impact by protecting customers and ensuring safe, trustworthy transactions on our platform. You’ll work in a dynamic Trust & Safety environment, handling fraud investigations, disputes, and account verification. It’s ideal for someone who enjoys problem-solving, research, and providing top-quality support while building expertise in KYC and fraud prevention.

What You’ll Do:

  • Conduct KYC (Know Your Customer) checks and verify new supplier and customer accounts
  • Investigate accounts and bookings to detect suspicious or fraudulent activity
  • Handle customer inquiries via phone and email regarding account verification and disputes
  • Resolve disputes efficiently, providing clear, actionable guidance to customers
  • Collaborate with team members to improve processes and meet operational goals
  • Take ownership of daily tasks with reliability, attent...

    • Ready to Apply?

    Apply for this Position