Pylot is the AI operations layer for GCC freight forwarders. We read the WhatsApp and email forwarders already use — in Arabic and English — and automate the front of the workflow: drafting quotes, validating documents, structuring messy customer requests, and handling routine communication. Forwarders don’t adopt a new system. We work on top of how they already operate.

The GCC has thousands of freight forwarders running on WhatsApp, Excel, and a senior coordinator’s memory. We’re building for them.

Founding CTO. Third co-founder, working alongside the CEO and COO.

Day one, you’ll:

• Own the existing MVP and the agent architecture
• Build out the agent layer: order entry, document validation, quoting with guardrailed negotiation, customer communication, exception handling
• Lead WhatsApp ingestion and bilingual NLP infrastructure
• Set up engineering foundations — infrastructure, security, observability, compliance...