Elevate client engagement as a Client Success Consultant with Foundant. Embrace a remote position dedicated to maximizing client loyalty and retention through expert software solutions.
Foundant empowers organizations through innovative software designed for data management and impact. In this role, you will manage a portfolio of Community Foundations clients, providing outcomes-focused guidance throughout their journey. You’ll design educational content and proactively address client needs while collaborating with internal teams.
Key Responsibilities:
• Serve as a strategic advisor for client success
• Nurture clients from post-implementation to optimization
• Leverage insights to enhance client health
• Create and support success campaigns and educational content
• Collaborate across departments for client advocacy
Requirements:
• At least 2 years in philanthropy, focusing on Community Foundations
• Experience in client delivery within IT services
• S...