Service Champions, Forecourt Attendant
General Roles andresponsibilities:
. Promoteand adhere to policies, procedures, and safety culture to ensure a safe workingenvironment in the forecourt area
. Maintainclean and properly worn uniforms to project a positive image and demonstratepride in representing the brand
. Providequality service by following forecourt service steps: Wave in, Greet customers,Offer Fuel Top up, Provide Value Added Service, Refuel vehicles, Perform ValueAdded Service, Close Fuel Tank, and Wave off
. Addresscustomer issues or feedback promptly and communicate effectively with the ShiftManager as part of the communication plan
. Keepthe store and forecourt environment clean and organized through dailyhousekeeping tasks during each shift
. Followsafety protocols and work procedures to maintain a secure and efficient workenvironment
. Deliverhigh-quality service to customers on the forecourt and actively engage inbuilding rapport with customers...