Position Overview
SCOPE OF ROLE: Responsible for overall administration and operation of the outlets / lounges and to maintain a high and consistent standard of service in line with the administration policies of the Associates Director, Food and Beverage Manager. RESPONSIBILITIES: Ability to maintain and develop an elegantly appointed environment, with superior staff, dedicated to an attentive, distinctive experience for all dining periods. To ensure sustainability of the outlet by driving revenue while ensure high standard of service during hours of operation that includes lounges. Hire, train, supervises and disciplines all outlet and lounge staff. Maintain a friendly yet unobtrusive manner with all guests. Possess a management ability that ensures a successful handling of the outlets and lounges. Ensure the correct and consistent service techniques for various meal periods will be demonstrated by all team members. Anticipate, in advance, all materials and supplies and assure their availability. Cont...