To coordinate day-to-day facilities management operations and support the FM team in delivering services effectively and efficiently. Acts as the primary point of contact for service requests, scheduling, and coordination of maintenance activities.
Accountabilities
- Coordinate and schedule preventive and corrective maintenance tasks.
- Ensure service requests are logged, assigned, and closed in a timely manner.
- Maintain tracking systems for all FM-related activities.
- Act as liaison between the company and external FM vendors and contractors.
- Monitor service levels and escalate performance issues where necessary.
- Assist in issuing work permits and monitoring site activities.
- Maintain records of maintenance work, asset performance, and vendor reports.
- Prepare regular reports on FM performance, issues, and updates for management.
- Ensure accurate documentation of SOPs, risk assessment...