Position Overview
Job Title: Floating TellerJob Description
The Floating Teller provides members and prospective members with a full range of financial products and services, including depository accounts, lending products, and credit and debit cards. This role performs moderately complex platform banking functions under supervision, delivers high-quality customer service in person and by phone, and supports and trains lower-level team members to ensure consistent and efficient branch operations.
Responsibilities
+ Provide members and prospective members with information and support for a full range of financial products and services, including checking, savings, certificate, IRA, revocable trust, estate accounts, lending products, and credit/debit cards.
+ Analyze, research, and resolve problems and discrepancies related to member accounts and loans in a timely and accurate manner.
+ Assist members with submitting consumer, mortgage, equity loan, overdraft protection, a...