This is a temporary position. 

JOB SUMMARY

Marriott is transforming its arrivals experience and looking for a Director of Product Management – Guest Access to lead a durable, cross-functional team accountable for the operational side of access controls. This role owns outcomes related to lock reliability, access failure recovery, lock health visibility, vendor accountability, and owner confidence—ensuring digital access scales safely across thousands of properties without increasing operational burden or risk.

Beyond stabilizing today’s access ecosystem, this role is responsible for helping Marriott define, shape, and prove the “lock of the future.” Innovation is treated as disciplined product discovery grounded in real property constraints, owner economics, and operational viability.

The Director ensures that future access capabilities reduce operational complexity, improve reliability and predictability at scale, remain supportable across divers...