Introduction

To process blood donations into first line and specialised blood products within agreed time frames and achieve the quality standards required. To control and supply blood products to blood banks and ensure that service delivery to internal and external customers is optimised.

Key Performance Areas

• Operational objectives
• Instrument and Laboratory Maintenance
• Quality and Risk objectives
• Customer Relations
• General functions

Cognitive

• Analytical thinking and attention to detail
• Problem solving
• Planning, organising and monitoring

Personal

• Ethical behaviour
• Personal Development
• Flexibility / Adaptability
• Drive and belief in the cause

Interpersonal

• Customer Service Orientation
• Relationship Building
• Communication
• Eng...