Arrive is looking for a motivated IT Support Analyst in Bogotá, Colombia, to provide first-line technical support to internal users. You will be the primary point of contact for all IT-related issues, ensuring smooth technology usage within the organization.

Responsibilities include troubleshooting hardware and software, logging support tickets, and escalating complex issues. Ideal candidates have a customer-focused mindset and some experience in IT support or helpdesk roles.

Working conditions involve standard office hours, with possible lifting requirements for equipment.