Patrique Mercier Recruitment FR is excited to present an opening for a Finnish Speaking Frontline Support Representative. This position is perfect for individuals passionate about providing exemplary customer service to Finnish-speaking clients. Join our dedicated team and play a crucial role in ensuring outstanding client experiences.

Responsibilities

• Deliver exceptional frontline support to Finnish-speaking clients through phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and account inquiries.
• Troubleshoot and resolve customer complaints efficiently, aiming for high satisfaction levels.
• Accurately document all customer interactions in the CRM system for effective follow-up and reporting.
• Collaborate with team members to maintain high service standards and improve customer experiences.
• Identify opportunities for service improvement and contribute to best practices implemen...