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Financial Services Representative

Northwell Health | Melville, United States | Posted June 19, 2026

Position Overview

**Req Number** 188036

Job Description
Advises and counsels admitted patients of financial responsibility and self-payments. Processes payments, issues patient receipts, and maintains collection log.

Job Responsibility

+ Interviews patients to obtain necessary financial and insurance information.
+ Verifies patients insurance and collects additional insurance such as No Fault and Workers Compensation.
+ Performs financial assessment of patients; refers potential Medicaid cases to Medicaid Investigator.
+ Gathers documentation and assists in the completion of the Financial Assistance Program (FAU) application process.
+ Assists patients and/or families in resolving hospital bills; advises and counsels patients of their payment responsibility due to the hospital.
+ Establishes patients' pro-rated financial obligations and sets-up payment arrangements/contracts.
+ Follows up on scheduled payments via mail and telephone.
+ Processes applic...

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