Role Overview

The Financial Operations Process Manager is responsible for designing, optimizing, and overseeing financial processes that drive efficiency, accuracy, and scalability across the organization. This role sits at the intersection of finance, operations, systems, and emerging technologies, ensuring that financial workflows are streamlined, compliant, and aligned with business objectives. A key focus of the role is leveraging Intelligent Automation (IA) and AI-driven solutions, alongside SAP, to modernize financial operations, enhance decision-making, and unlock efficiency at scale. The role also acts as a critical interface between the local agency teams and the Shared Services Centre (SSC) in India, ensuring alignment, service quality, and effective process execution across geographies.

Key Responsibilities Lead the review, design, and continuous improvement of financial operations processes (e.g., payments, collections, reconciliations, reporting) Identify ineffici...